Privacy Notice
CIO knows that you care how information
about you is used and shared, and we appreciate your trust that we will do
so carefully and sensibly. This notice describes our privacy policy. By
visiting CIO, you are accepting the practices described in this Privacy
Notice.What Personal Information About
Customers Does CIO Gather?
The information we learn from customers
helps us personalize and continually improve your shopping experience at CIO.
Here are the types of information we gather.
- Information You Give Us: We
receive and store any information you enter on our Web site or give us
in any other way. You can choose not to provide certain information,
but then you might not be able to take advantage of many of our
features. We use the information that you provide for such purposes as
responding to your requests, customizing future shopping for you,
improving our stores, and communicating with you.
- Automatic Information: We
receive and store certain types of information whenever you interact
with us. For example, like many Web sites, we use "cookies,"
and we obtain certain types of information when your Web browser
accesses CIO. A number of companies offer utilities designed to help
you visit Web sites anonymously. Although we will not be able to
provide you with a personalized experience at CIO if we cannot
recognize you, we want you to be aware that these tools exist.
- E-mail Communications: To help
us make e-mails more useful and interesting, we often receive a
confirmation when you open e-mail from CIO if your computer supports
such capabilities. We also compare our customer list to lists received
from other companies, in an effort to avoid sending unnecessary
messages to our customers. If you do not want to receive e-mail or
other mail from us, please advise our customer
service department via email.
- Information from Other Sources:
For reasons such as improving personalization of our service (for
example, providing better product recommendations or special offers
that we think will interest you), we might receive information about
you from other sources and add it to our account information. We also
sometimes receive updated delivery and address information from our
shippers or other sources so that we can correct our records and
deliver your next purchase or communication more easily.
What About Cookies?
- Cookies are alphanumeric identifiers
that we transfer to your computer's hard drive through your Web
browser to enable our systems to recognize your browser, and storage
of items in your Shopping Cart between visits.
- The "help" portion of the
toolbar on most browsers will tell you how to prevent your browser
from accepting new cookies, how to have the browser notify you when
you receive a new cookie, or how to disable cookies altogether.
However, cookies allow you to take full advantage of some of CIO's
coolest features, and we recommend that you leave them turned on.
Does CIO Share the Information It
Receives?
Information about our customers is an
important part of our business, and we are not in the business of selling
it to others. We share customer information only with the subsidiaries and
partners of CIO Computers, Inc.
- Affiliated Businesses We Do Not
Control: We work closely with our affiliated businesses, an
example of which is Procurement Express, our primary provider of
Corporate programs and products.
- Agents: We employ other
companies and individuals to perform functions on our behalf. Examples
include fulfilling orders, delivering packages, sending postal mail
and e-mail, removing repetitive information from customer lists,
analyzing data, providing marketing assistance, processing credit card
payments, and providing customer service. They have access to personal
information needed to perform their functions, but may not use it for
other purposes.
- Promotional Offers: Sometimes we
send offers to selected groups of CIO customers on behalf of other
businesses. When we do this, we do not give that business your name
and address.
- Business Transfers: As we
continue to develop our business, we might sell or buy stores or
assets. In such transactions, customer information generally is one of
the transferred business assets. Also, in the unlikely event that CIO,
Inc., or substantially all of its assets are acquired, customer
information will of course be one of the transferred assets.
- Protection of CIO and Others: We
release account and other personal information when we believe release
is appropriate to comply with law; enforce or apply our Conditions of
Use and other agreements; or protect the rights, property, or safety
of CIO, our users, or others. This includes exchanging information
with other companies and organizations for fraud protection and credit
risk reduction.
- With Your Consent: Other than as
set out above, you will receive notice when information about you
might go to third parties, and you will have an opportunity to choose
not to share the information.
How Secure Is Information About Me?
- We work to protect the security of your
information during transmission by using Secure Sockets Layer (SSL)
software, which encrypts information you input.
- We reveal only the last five digits of
your credit card numbers when confirming an order. Of course, we
transmit the entire credit card number to the appropriate credit card
company during order processing.
- It is important for you to protect
against unauthorized access to your password and to your computer. Be
sure to sign off when finished using a shared computer.
What Choices Do I Have?
- As discussed above, you can always
choose not to provide information, even though it might be needed to
make a purchase or to take advantage of CIO features.
- If you do not want to receive e-mail or
other mail from us, please advise our customer
service department via email.
- The "help" portion of the
toolbar on most browsers will tell you how to prevent your browser
from accepting new cookies, how to have the browser notify you when
you receive a new cookie, or how to disable cookies altogether.
Children
CIO does not sell products for purchase by
children. We sell children's products for purchase by adults. If you are
under 18, you may use CIO only with involvement of a parent or guardian.
Conditions of Use, Notices, and
Revisions
If you choose to visit CIO, your visit and
any dispute over privacy is subject to this Notice and our Conditions of
Use, including limitations on damages, arbitration of disputes, and
application of the law of the state of Colorado. If you have any concern
about privacy at CIO, please send us a thorough description to feedback@CIO,
and we will try to resolve it. Our business changes constantly. This
Notice and the Conditions of Use will change also, and use of information
that we gather now is subject to the Privacy Notice in effect at the time
of use. We may e-mail periodic reminders of our notices and conditions,
unless you have instructed us not to, but you should check our Web site
frequently to see recent changes.
Information You Give Us
You provide most such information when you
search, buy, bid, post, participate in a contest or questionnaire, or
communicate with customer service. communicate with us by phone, e-mail,
or otherwise; complete a questionnaire or a contest entry form;
participate in Discussion Boards. As a result of those actions, you might
supply us with such information as your name, address, and phone number;
credit card information; people to whom purchases have been shipped,
including address and phone number; e-mail addresses of friends and other
people; content of reviews and e-mails to us; and financial
information, including Social Security and driver's license numbers.
Automatic Information
Examples of the information we collect and
analyze include the Internet protocol (IP) address used to connect your
computer to the Internet; login; e-mail address; password; computer and
connection information such as browser type and version, operating system,
and platform; purchase history; the full Uniform Resource Locators (URL)
clickstream to, through, and from our Web site, including date and time;
cookie number; products you viewed or searched for; Shops you visited;
your Auction history, and phone number used to call our 800 number. |